Privacy Policy

Last updated: July 2026

Introduction

madrerabbo is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Complete contact or enquiry forms on our website
• Request a consultation or quote
• Subscribe to our communications
• Communicate with us via email or other channels

This information may include your name, email address, postal address, and details about your energy requirements or property.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To process and manage service bookings
• To communicate with you about our services and updates
• To improve our website and service offerings
• To comply with legal obligations
• To protect against fraudulent or unauthorised activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations, under confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

madrerabbo
42 Renewable Way
Sydney, NSW 2000
Australia

Email: [email protected]